Question 1

How do you confirm that your order was placed?

Accepted Answer

You should receive an order confirmation email within one hour. Check your spam or junk folder if you do not see it. If it still does not arrive, contact customer service at admin@stellinajewelry.com.

Question 2

How do you return or exchange an item?

Accepted Answer

Return or exchange unworn items in their original condition within 30 days of purchase. Do not send items that are damaged or missing parts if you want a full refund.

Question 3

Do you charge sales tax on orders?

Accepted Answer

We collect sales tax on orders shipped to Texas.

Question 4

When will my order ship?

Accepted Answer

Review shipping options and delivery estimates at checkout. You receive tracking by email once the order ships.

Frequently Asked Questions

How do you confirm that your order was placed?

How do you return or exchange an item?

Do you charge sales tax on orders?

When will my order ship?